You can opt to return the products if:
To this end it has a period of 15 days from the date of receipt of the goods and it must first notify to By Lía Shop by email to firstname.lastname@example.org.
The return will be accepted only if the products are returned in perfect conditions and in its original packaging.
For reasons of hygiene, we don’t make refunds of earrings.
Shipping costs will be your responsibility.
In no case By Lia issues refunds. You can access a voucher for the amount of the returned order that you can use in the next 15 days, from the acceptance of the return.