BY LIA jewels makes national and international shipments. Below costumer will find the detail of the shipping costs for each country.
The preparation time of an order is 24h. Once it has been prepared, the shipment will be send. Any personalized item requires a longer preparation time than an ordinary order. If any type of incident appears in the preparation of the order, costumer will be notified by email as soon as possible. The preparation and delivery of orders is made from Monday to Friday during office hours. Orders placed on weekends or in high volume sales seasons may involve longer preparation times.
Orders are send in a maximum of 24 hours after their preparation, once the customer has received the shipping notification. We make our shipments through a private courier company whose shipping time in Peninsula is 24h. Deliveries are made from Monday to Friday on bussines days.
If costumer wants to make a change to the delivery address once the order has been placed, it must be notified within a maximum period of 12 hours. Once the order is send, it will not be possible to make any change of address. We advise costumers to check the delivery address and enter a phone number to be able to contact if the shipment suffers a transport incidence.
Shipments to the Canary Islands, Balearic Islands, Ceuta and Melilla must always be notified at the delivery address.
If an order has been attempted to deliver and the recipient is absent, the shipment hasn't been claimed, or the shipping address is incorrect, it will be returned to our offices and the customer must pay the shipping costs again.
BY LIA JEWELS is not responsible for shipments lost, stolen, damaged during transit or delivered to incorrect addresses. The shipping incidents must be claimed by the customer to the transport company.
Shipping costs and delivery times for each geographical area are:
SPAIN - Shipping with GLS
Orders of more than € 30 - FREE DELIVERY
Orders of less than € 30 - € 3.95
Delivery time - 24h - 48h on business days.
BALEARIC ISLANDS, CANARY ISLANDS, CEUTA AND MELILLA
Orders over € 80 - FREE DELIVERY
Orders of less than € 80 - € 8
Delivery time - It depends on destination.
PORTUGAL- Shipping with GLS
Orders over € 60 - FREE DELIVERY
Orders less than € 60 - € 5
Delivery time - 48h - 72h in business days.
EUROPEAN UNION AREA 1 - Shipping with GLS
Orders over € 60 - FREE DELIVERY
Orders less than € 60 - € 8
Delivery time - It varies depending on the country
Countries: Germany, Austria, Belgium, Denmark, Czech Republic, France, Italy, Netherlands, United Kingdom, Vatican.
REST OF THE WORLD - Shipping with Correos
Orders over € 80 - FREE DELIVERY
Orders of less than € 80 - € 8
Delivery time - It varies depending on the country